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Faculty Details

Shilpi Kulshrestha

Dr. Shilpi Kulshrestha

Assistant Professor, CSE

Shilpi.kulshrestha@vgu.ac.in

BIO

Dr. Shilpi Kulshrestha is an Assistant Professor in the Department of Computer Science and Engineering at Vivekananda Global University (VGU), Jaipur, India. She completed her Ph.D. from Jagannath University, Jaipur, India. She earned her M.Tech degree from Jagannath University, Jaipur, in 2012, her MCA from Punjab Technical University in 2010, and her M.Sc. (Computer Science) from MDS University, Ajmer, in 2008. She completed her B.Sc. in Mathematics from Sophia College, Ajmer, in 2006.
Dr. Kulshrestha has published more than 15 research papers in international journals and conferences in the areas of E-Commerce, Customer Retention, Artificial Intelligence, Machine Learning, and Phishing Detection Techniques.

Academic Degrees -

  • M. Tech (CS)
  • Ph.D.

Academic Appointments -

  • Class Mentor
  • Spoken Tutorial Project IIT Bombay-Organizer
  • DRC Member

Professional Experience -

  • 16 Years

Research Interests - AI- ML, E commerce

Publications -

  • Predicting Customer Retention and Online Shopping Perception: Highly Recommended Machine Learning Approach”, Recent Advances in Computer Science and Communications, Bentham Science Publishers. Scopus [Unpaid]. ISSN (Print): 2666-2558, ISSN (Online):2666-2566,Scopus CiteScore:2.0
  • Inspira Journal of Commerce, Economics &Computer Science (JCECS)“An Analytical Study for Customer Retention of E-commerce Market in India”, April 12, 2023, ISSN: 2395-7069 (Print)(Impact Factor:6.289)Double Blind Peer Reviewed Refereed Journal.
  • lobal Journal of Engineering Science and Research Management “Establishing Customer Loyalty by Analyzing Selling Rate of Automobile Spare Parts through E-Commerce” ISSN 2349-4506,Indore M.P., 20th July 2018.

Journal Articles -

  • “Effects of CRM and Pricing Tacticson Customer Loyalty in the Online Retail Sector”,IEEE 2nd International Conference on Communication, Security and Artificial Intelligence (ICCSAI-2023), Galgotiya University, Greater Noida, India, November23-25,2023.http://www.iccsai.in/
  • 5th IEEE International Conference on Recent Advances and Innovations in Engineering- ICRAIE2020 “Study for the Prediction of E-Commerce Business Market Growth Using Machine Learning Algorithm” IEEE, in PoornimaUniversity1-3, December 2020.

Degree Courses - M. Sc.(CS), MCA

Affiliations - Department of Computer Science and Engineering, VGU